Account and data deletion
Delete from the signed-in privacy controls.
The desktop web app supports account deletion requests. Sessions are revoked first, and the request returns a privacy receipt with timing and remaining-state details.
Choose the situation
The right path depends on your access.
Use the signed-in control when possible. Support can begin an identity-verified privacy request when sign-in is unavailable.
Open You, then Privacy controls.
Choose account deletion and confirm the request. The service revokes active sessions, queues deletion work, and returns a receipt. If you cannot sign in, use the support route below.
Ask us to locate the testing record.
Email [email protected] with the subject "Privacy request". Name the testing program or approximate date. Do not attach body images, measurements, or credentials.
Ask about information in prior messages.
Email [email protected] with the subject "Privacy request" and identify the email address or message date. Do not resend sensitive content.
Receipt-backed control
The signed-in request states what changed, what may remain temporarily, and the applicable timing.
Primary deletion timing
In-app deletion targets primary systems within 24 hours. Vendor copies and backups follow their schedules.
No sensitive email attachments
A minimal description is enough to begin identity verification through an appropriate route.